How Thera Glow Rx collects, uses, and protects your personal and health information.
Last updated: October 2026
Information we collect
We collect information you provide directly, including your name, contact details, date of birth, health history, lifestyle information, and health goals submitted through our secure intake and consultation processes.
We also collect limited technical information automatically, such as device type, browser, and pages visited, to operate and improve the website.
How we use your information
Your information is used to facilitate online consultations with U.S. medical doctors licensed in your state, to coordinate your care, to communicate with you about your account and services, and to meet legal and regulatory obligations.
We do not sell your personal information. We do not use your health information for advertising without your explicit authorization.
How we share information
We share information only as needed to provide care: with the licensed medical professionals who evaluate you, with pharmacies that fulfill prescriptions your doctor determines are appropriate, and with service providers who support our platform under confidentiality obligations.
We may disclose information when required by law, regulation, or legal process, or to protect the safety of you or others.
Data security
We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and access controls limited to authorized personnel.
No method of transmission or storage is completely secure. If we become aware of a breach affecting your information, we will notify you as required by law.
Your rights and choices
You may request access to, correction of, or deletion of your personal information, subject to legal retention requirements for medical records. You may opt out of marketing communications at any time.
To exercise these rights, contact us through the contact page. We will respond within the timeframes required by applicable law.
Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.
Questions about this policy? Reach us through the contact page.